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Dawn Parsons

3 years ago

During my wedding planning as well as the actual w...

During my wedding planning as well as the actual wedding, Alexander Portraits was very responsive and very accommodating. My pictures were very pretty. Several years later I have decided I would like to have some additional pictures printed. I have spent approximately a month and a half trying to get an answer as to whether this is a possibility or not. I have had several folks take messages with NO return phone calls. After the 4th attempt, I asked to speak to the owner. The owner did return my phone call and communicated she would research my inquiry and provide an answer by 3/22/2013. Unfortunately, I have not received any kind of follow-up and have left 2 additonal messages for return calls (this is 6 all together). Pictures are very pretty but if you require follow-up support from this team after your inital wedding, my experience is that they will not follow-up and you are on your own.

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