Overpriced and below standard service. We booked f...

Overpriced and below standard service. We booked for one night to celebrate my wife s birthday. While checking in request to include some surprise element for the evening. I was ready to pay for it. I checked two times about the plan and they confirmed as well. At around 9 pm when nothing happened I called the desk to find out nothing has been arranged. Perfect way to ruin the day. Room view was not as booked because they were not ready at the time of check in. I am s Gold Elite member and I regret staying there.