First off, they straight up lied to us, saying it ...

First off, they straight up lied to us, saying it would cost $200 for a simple fix. There was a small speaker that was dangling at the back of our car. I thought that maybe they accidentally didn't put it in at our last maintenance. But I later found out the speaker is just something you stick to the ceiling with the velcro. It would have taken them 10 seconds to figure it out, but they wanted to charge $200. They said it would cost $200 to open the side panel, which was completely unnecessary. And btw, I figured out how to open the side panel by myself, it didn't require any tools, just a simple pull.

And they were extremely rude, when I wasn't even being rude to them at all. One guy straight up yelled at me with a loud no, when I asked him if he knew why the thing was dangling. He was the same guy who drove my car back to me so I could leave. My family has spent hundreds of thousands of dollars with Toyota. We are a large family, so we've bought over ten cars over the decades. But I'm making sure no one in my family buys a Toyota again.