Michelle S

Review of Triad Financial Inc.

I gave them 4 stars because when I first obtained ...

I gave them 4 stars because when I first obtained the loan I had a very rude and misleading loan servicing agent that I dealt with. She promised I could make partial payments but to only call and speak to her to do that. When I tried calling I had a rep get very ugly with me and was told its either the full amount or nothing. I asked for a supervisor and I told her what was promised to me. She got everything straight. Now I jave a new loan servicing agent and her name is Jamie. She is absolutely wonderful. Very kind and she does not make you feel like a piece of garbage when things in life happen. I thank her so much for keeping in contact with me and returning my calls. I would never get a call back from the other one. If I had Jamie the entire time it would be 5 stars.