Nick Merollo

Review of Mercedes-Benz of Pompano a AN ...

This location is a million times better than the F...

This location is a million times better than the Fort Lauderdale location! I finally got fed up with the horrible customer service at Fort Lauderdale, so made my first appointment for my Service B at the Pompano location. My service advisor was Mike Smith and just wow, he is fantastic! There was no waiting, I was immediately attended to as soon as I pulled into the service area, didn't have to wait for the loaner vehicle, and my car was ready to pick-up in the early afternoon. A much, much, much better experience at Pompano! After constantly being treated like a third class citizen on the Titanic at the Fort Lauderdale location, this was a nice refreshing experience. I will definitely be taking my car to this location only going forward. 5 stars all the way!!!