Jason Kase

Review of Fairhope Bicycle Company

They got it right at this place. Customer service ...

They got it right at this place. Customer service is excellent. Joseph and his staff are approachable, helpful, and knowledgeable. They carry great brands and have a great selection of gear in their store. The fitting studio is the best I have been to and the services they provide are comprehensive. Joseph went above and beyond on a frame warranty issue I had and then when I got hit on my bike, was extremely responsive in getting me a quote for the insurance company and helping me get my bike and I back on the road. This shop has everything you see lacking in many shops. Although I live over an hour from this place, I will gladly drive over to get what I need from them. I would drive even further if I had to.