Overrated - certainly does not meet it s reputatio...

Overrated - certainly does not meet it s reputation or four star quality. Has potential if room quality and guest service was improved.<br/>Rooms - unbearably hot!! Seems to be consistent amongst reviewers so hard to understand why the issue hasn t been rectified.<br/>Service - poor everywhere bar the main restaurant and spa. One passive aggressive staff member scolded me like a child when I forgot to put my flip flops on by the pool. Barked at me to show some respect! . Appreciate the hotels strict hygiene code but this was pretty disgusting behaviour - I was far from peaceful after my spa afternoon! <br/>Food - restaurant food incredible but bar food and breakfast fell short. Steaks were cremated and the full Irish was cold. Cocktails are overpriced at the bar, it was also difficult to get a decent g&t. <br/>Spa facilities - fantastic , lots of choice even at full capacity. Some pool rules needed at the relaxation beds though, difficult to enjoy when other guests camped for the day!<br/>Location - Excellent, we were lucky the weather was nice and enjoyed the lovely beach walk at the hotels doorstep. Really made up for other downfalls. <br/>Check out - a lot of confusion at reception over the bill, we were over charged for food we did not have and then handed another guests bill.