I would give this store a Zero for customer servic...

I would give this store a Zero for customer service if I could. I was given a gift card last year for my birthday and tried to use it this week at the Orem Location. The Cashier told me they were no longer accepting gift cards and would not allow me to redeem it for the items i was purchasing. She then showed me a sign that said Tai Pan was no longer accepting gift cards with a phone number to call for assistance or questions. I have tried calling the phone number 5 times with no answer and a mailbox that has not yet been set up . I would like to know who decided the store could accept money for a gift card then not redeem it. The sign at the cashier s desk said that Tai Pan is under new administration . Who cares?!? When you acquire an existing company, you are accepting any debts that company has accrued. Tai Pan has literally stolen money from the consumer with no accountability. The cashiers need to be given more information to answer questions and they need to be able to redeem any gift card still in circulation. If Tai Pan decides to no longer sell new gift cards, that is fine. But the New Administration is horrible and needs to find a better system.