Alicia Kruegel Review of Veterans Administration Medica...
Today 6-18-2018 I called nurse line from home in R...
Today 6-18-2018 I called nurse line from home in Rochester MN. Gave him my husband's symptoms. He told me to get him up to the VA ER right away. Told them I was instructed to bring him immediately. Arrived at 10, still waiting at 12:08.
Called nurse again. Said to ask to speak with a charge nurse. 45 minutes later, no nurse to talk to me yet.
Receptionist checking people in is very rude!
If she doesn't like her position, get a different one.
Same with Dr. Maghali. Just got into a room after a 3 hour wait in the ER waiting room. She came in and was very rude and insensitive. The nurses are the only ones that have treated us like humans, not a nuisance.
She also said, "if he were admitted he'd be transferred out, to not sure where because they have no beds left here."
I will continue to post updates of the crappy way we have been spoken to, and treated throughout the day today....
Stay tuned......this may not be the only place published.....
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