Unfortunately, I have not had any good experiences...

Unfortunately, I have not had any good experiences. I wanted to change my contract to Annual Payment. Unfortunately, I was then a newly dated contract untergejubelt so that I even though I pay 3 months from now 1.10.19 for another year must pay. The program Lohn + Salary is very complicated and gave it directly to my accountant. So that the program does not use me at all, but I still have to pay more.
You can not get out of the contract. The customer advisors on the phone are very bossy and it seems to me as if someone is constantly complaining because they are already extremely resistant. I will never order anything there again and I feel really ripped off and ripped off.