Steven Yue

Review of Town & Country BMW

I really want to thank T+C BMW for understanding a...

I really want to thank T+C BMW for understanding and taking great care of every single person who walks into the dealership. The dealership has the best Service Department and Customer Service. I bought my car from another small dealership in Thornhill, over the years I had experienced numerous problems with my car. T+C BMW treated me like their own customer and had provided exceptional service to me. My first User-Experience survey and Follow Up email was sent from TC BMW, not the place where I bought my car. I really should've bought my car from TC BMW because TC BMW gave me the feeling that I have been taken care of. Thanks to Erik, Yong, Kevin, Peter, the Service Manager (sorry I don't know your name) along with all friendly and helpful staffs I have met, thanks for understanding customers' concerns and fixing all the problems I have with my car.

Town & Country's Service Department is so far the best I have ever experienced. Looking forward to purchasing my next car with you guys.