Do not trust your loved ones to any Cantex facilit...

Do not trust your loved ones to any Cantex facility. My experience was with Oakwood Manor in Vidor, Texas. My mother fell and broke her hip. She went to Oakwood Manor for rehab. SHE WAS QUARANTINED FOR 14 days upon arrival, even though she had a recent NEGATIVE COVID test. She declined severely in the 14 days. When we saw her again, she was much worse. Mother was moved to another room after quarantine. We were told we would be restricted to 1 person to visit 2 hrs per day. The nursing staff told me to move mother to hospice because the restrictions would be reduced and we could see her as much as we wanted. Shortly after starting hospice, Oakwood called mother s doctor because her heart rate was very low. The doctor called my sister and told her we needed to get up there because mother was dying. Three sisters ran to her side. From then on we were allowed to visit... until last Saturday. A nurse we haven t seen, Taylor Ikner, insisted that mother could only have one visitor. We began trying to explain that they told us when hospice began we could see her. He was very aggressive and rude. We begged him, whispering our mother has the death rattle, pleeeease let us stay. She is dying. Taylor screams I don t care if your mother is dying. At this point, I asked the nurse to leave the room. He grabbed my arm and said oh, I m not leaving, YOU are. This nurse physically assaulted me in front of my two sisters. He called the police when we refused to leave. Taylor Ikner told the police we would NEVER be allowed back on the property. Period. In the last hours of my mother s life, we were forced to leave her. We all had negative recent COVID tests on file, and had on PPE as required. This became some sort of power struggle for the nurse. He lost his temper and was determined to win this battle at all costs. This corporation backed up these actions. In her last hours, we had to order hospital beds and equipment, get it delivered and arrange medical transport to bring mother home. She DIED a few hours after she got home. Oakwood Manor deprived us of precious time we could have been with my dying mother. Oakwood deprived our 92 yr old mother of the comfort of her children in her last hours. Shame on you Oakwood Manor and shame on you Cantex for allowing your employees to conduct themselves in such a despicable manner. THIS IS AN ADMINISTRATION ISSUE. Most of the nurses were kind and compassionate. This corporation needs to discipline the Oakwood Manor staff and require compassionate care training. This conduct was unconscionable and unnecessary. Think long and hard before you put your loved one here. My story could be yours.