Had traders insurance, never had to make a claim o...

Had traders insurance, never had to make a claim or anything BUT when I decided to switch to progressive and need papers faxed I uncountered the WORST customer service in my entire life. None of my papers were faxed, no one ever answers the phone, the representative wasn't nice at all to progressive or myself. Highly disappointed that I ever gave my hard earned money to this company. DO Not use traders unless it is the VERY last resort.