S

Used to be my favorite hotel in chicago due to the...

Used to be my favorite hotel in chicago due to the ambiance, history, common area appointments, and the lounge. My last stay was not the best. The rooms have gone downhill and we had to make requests multiple times. We had to move rooms due to a noisy next door neighbor. Each room was missing something (bottle opener, fridge, do not disturb sign) and replacements sometimes had to be asked for multiple times. A simple inventory checklist would prevent this. The roommates have dropped to very low levels, so my complaints are indicative of how cheap the hotel has become. If you are looking for luxury, this is no longer the place. It is now an average hotel with history and some amenities.

Comments:

No comments