Food was great, but service was horrible. It took ...

Food was great, but service was horrible. It took just under 3 hours to have lunch for 4 people. From seating us at our table to receiving our order it took them 52 minutes. When they brought my meal, Fried Chicken sandwich, it was made incorrectly and had to be made over. No explanation was offered by waitstaff. This was on Saturday 05/11, not on Mother's Day.