S

Marta is the absolute best! Although I don't know...

Marta is the absolute best! Although I don't know the name of the Manager that assisted her, he was very helpful in handling our escalated payment for our Lexus trade-in. Finances being tough, my husband and I decided to trade in our Lexus RX, which is currently for sale at Mazda in Maple Shade, for a brand new fully-loaded Mazda 3 in a beautiful metallic white color!

From the start, I was ready for the typical sales game and was ready for war, though I hate the typical car buying experience where they're constantly trying to confuse you with different tactics (at least that's how it was at the Lexus dealership, anyway). When I met Marta, though, I was so relieved to work with someone I didn't have to play the game with. I could be honest about what I wanted and she made sure to get me a fair price for my trade- right within the KBB trade-in value. I was so impressed! No lies of omission, no insulting offers, and no talking crap about competitor dealers in the area.

Marta was an absolute gem and though I loved my Lexus, buying it was a terrible experience. Now I have my Mazda 3 and the sale went so smoothly, I'll buy from Mazda again before I'll ever buy from Lexus. I really hate playing BS sales games.

Tip: Know your car's Kelley Blue Book trade-in value. Also, I highly suggest asking specifically for Marta as your sales contact. Happy car shopping!!

Comments:

No comments