ukasz Rk

Review of Król Plaza Spa & Wellness

A room in the main building.

A room in the main building.
Let me start with the cons. There was a visible dirt in the room (e.g. a dead fly on the wall, a run down shower), full of dust and drawers not fully working (use force) and a window (you have to try to open it), a damaged toilet seat. In the last three cases, there is a lack of a "handyman". The biggest dirt I've come across was the shower cubicle and hand shower (BLACK), a leaking hose. In the dining room, saberaged cups and plates. Glasses, each from a different parish (jumble?). Sauna: dirty (towel was dirty after each visit), showers not working. Pool: lockers in changing rooms are present but not working. Everything looks beautiful only in the photos presented by the hotel on the website. There are many disadvantages that could be replaced and replaced. Some standard of cleanliness is required from a 4 star hotel but unfortunately this hotel is NONE. Of course, it would be useful to refresh the hotel, as the rooms have not been visited by the owner since its construction. Mattresses and pillows already worn, need to be replaced. The rooms lack: air-conditioning (if the hotel applied for stars before 2011, it is not required), refrigerator, kettle (coffee / tea), needle case, bags for dirty linen, slippers ("disposable"). Access to the reception is via the restaurant / bar (connected). The hotel has expanded, and the restaurant space is like it was before the expansion, sometimes there is not enough space. I will now turn to the advantages, there are few of them, but they partially "save" the hotel. The meals served in the form of a Swedish buffet deserve a very good plus (3 a day - breakfast, lunch, dinner) - DELICIOUS, everyone will find something for themselves and nice and helpful hotel staff (small "-" for the service of the restaurant room, maybe it results from that they work a long time and are exhausted. The service is still the same from MORNING to EVENING for 7 days - about 14 hours a day ?! PIP !?).