It took this sloths 7 hours to load me, 3 hours si...

It took this sloths 7 hours to load me, 3 hours sitting in holding area waiting for a door (saying "they are not ready to load me" when I came right ON-TIME for my appointment) and then 4 hours at the dock all by myself. Very disappointing experience with this facility. Management of SNF shame on you for terrible work discipline.