C

Christopher Hart

3 years ago

The price and service I think are good. Really the...

The price and service I think are good. Really the problems I had were with the mattress, fridge, and WiFi. The fridge didn't work and was stuffed with their over priced junk but they did fix it and remove the stuff when I asked. As for the mattress Holy Hell was it bad. I think the floor was probably softer. I'm not joking, the mattress is downright painful to sleep on. My back is screaming.

Finally the WiFi. The upside is it was free and apparently that's something that is relatively new - I just assumed this has been standard for the past decade. When I stayed at the RB in Kuwait each room had a dedicated 100Mbps link. The WiFi was beautiful. Here on the other hand it's absolutely terrible. I get great signal but it's painfully slow and unreliable - it dropped twice while writing this. WiFi is incredibly important because I use it to make WiFi calls back home and for work. I've been dropped from numerous conference calls because my WiFi would drop. The sad thing is when I called the front desk about it I was given access to their "backup" WiFi which was worse. It does the same thing on both my Galaxy S8 and iPhone. Also my coworkers who are staying in neighboring hotels haven't had any issues with their WiFi.

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