Heather Wood

Review of Fan Cloth

BEYOND UPSET! I told them i might only have a few ...

BEYOND UPSET! I told them i might only have a few orders "no problem" they said. We received 15 orders, then they said i must have a minimum of 39?! They said there was a small book with my order forms that said the minimum... I still have everything & NO BOOK. I told them that, and their response is "you're mistaken"... IM LOOKING ALL THROUGH THE BOX, & NOTHING!!! They wont process my 15 orders so now we returned the money, kids are crying, parents are cussing me out. the cold call salesman that told me that it wouldnt be a problem miraculously doesn't exist. Now, I have been shuffled around for 3 different costumer service reps that all are reading from the same script "you can just order 24 more items and resell" Well, i'm sorry i don't have an extra $500 laying around and HOPE it sells....We do dozens of fundraisers each year and I HAVE NEVER IN MY LIFE BEEN CONNED BY A COMPANY OFFERING TO HELP KIDS. You should be ashamed of yourself, Fancloth.