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Requested and paid for a full service on my 2016 F...

Requested and paid for a full service on my 2016 F150 using full synthetic.
Only replaced the Engine oil and rotated the tires.
Brakes weren t checked
Lights weren t checked
Fluids weren t checked
Tires weren t checked
Oil level wasn t checked after filling so left a 1/2 qt low.
Oil life meter wasn t reset to 100%.
Didn t have full synthetic oil readily available, took additional 30 minutes to find the oil.
All Indicated on the inspection record, but not done.
When I asked the Tim the service manager why it wasn t, done, he lied Became belligerent and said it was. Unfortunately I watched the entire service and it didn t happen.
When I paid the bill, I was given the inspection record for a Fusion, they had to go find my F150 inspection record.
Don t let the new shiny building fool you, they are unprofessional and do not provide what they agreed and you pay for and they will lie to your face when you know the truth. Cannot be trusted!
Sent email to the main service manager, didn t even get a response.
This company is all smoke and mirrors. Don t care, bet if Mr Hennessy reads this he would care.

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