DJ Larson

Review of Chapman Auto Plex Scottsdale

If you want impeccable, amazing, and genuine servi...

If you want impeccable, amazing, and genuine service then I recommend requesting Heather Gaetke as your service advisor when you visit Chapman (Dodge) Scottsdale Autoplex. I cannot even write out all the outstanding accomplishments I received from being a customer of Heathers. Heather teamed up with Steve who is the shop foreman and working together they were able to make me the most satisfied customer. My repair was a complete nightmare; and not once during my frustration did they ever reciprocate these two only had positive words to keep me encouraged that they would get my repair completed and warranty their work. I couldn t have chosen a better dealership when deciding where to bring my car and I m so glad I had Steve and Heather on Chrysler s side to make sure I left a happy and satisfied customer.
Thank you tremendously Steve and Heather for all your hard work and upbeat attitudes. You re an asset to that company and I will continue to see you with my maintenance visits. You have a customer for life.