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Carlson Toyota was my favorite dealership for 8 ye...

Carlson Toyota was my favorite dealership for 8 years. I got my 4 runner from them, it was a pre-owned but with a warranty through them. I was happy above and beyond for 8 years. Time came I had to replace it. I was looking for bigger trucks. Tried RAM, but as soon as I loved my 4 runner so much I decided to go back to look at Tundra. Wasn't too happy. Was looking for cloth seats but heated. Well Tundra is coming with only leather heated. And they let me drive limited, and I wasn't too happy, more money but not the features I was looking for. RAM and Ford feels like luxury SUV, Tundra feels like a truck. But the only one thing which turned us completely down was the pushiness. Joe, the sales guy was really good, not pushy, was trying to do his best to help, and then my husband asked about Costco auto program........ They are not the first, dealerships don't want even to hear that, well if you don't, don't be part of that program, guys!!! But we got another guy (I think maybe financial manager, not sure) oh my...... don't tell me that that program will save me 200 bucks, I won't believe..... You know why???? Because they refused to show us the Costco price, on a paper with Costco logo. He tried to explain something and then he said, well we don't go down below the MSRP price. Really?????? Everybody else does, you don't, really??? Why you are so badly fighting for $200, because probably it's not just 200, right? So........ sorry guys, I went and I got Ford instead. Though you could still have me as a customer if you wanted.... Maybe you should find better managers... Do your best to help, not to push!

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