James Resch

Review of Broadway Ford

When I came in for my oil change I informed them o...

When I came in for my oil change I informed them of a smell in my car coming out of the defroster it smelled musty they said they were going to check the filter inside the car when I came to pick up my car I was told the filter was clean I said I can t understand what the smell could be one of the technicians standing next to the attendant that was checking me out asked me if I would like him to recheck it I said yes please thank your 10 minutes later he came back and showed me the filter that was extremely dirty so why was I told it was clean the first time when it wasn t this similar situation happened to me with you before when I was told something was checked and it wasn t that s why your receiving a 3 I was lied too twice