I currently have an open claim for smoke damage to...

I currently have an open claim for smoke damage to my property that was filed on February 20th, 2019. To date, the claim has not been paid. I spoke to my adjuster from (TPC) Dan Green about 3 weeks ago. He said that he was sending his estimate out that week and never did. I just recently spoke to Dan Green 5/28/19 again who still at this point, has not sent his estimate to my adjuster. I have been with The Philadelphia Contributionship for over 12years. I filed one claim about 2years ago prior to for another matter and was denied. As a customer, I am very dissatisfied and have come to the conclusion that this is an act of Bad Faith. I would like to speak to someone can bring swift closure to what absolutely makes no since to me and here's the kicker, the house that caused damage to my property, their insurance company State farms has already paid out their claim and started the rebuilding.