TJ Sorensen

Review of Opelika Ford Chrysler Dodge Je...

I'd leave 0 stars if possible. Car buying experien...

I'd leave 0 stars if possible. Car buying experience was fine. However our van came with 3 free oil changes for a year which has been nothing but a problem the entire time. There was an oil change that took over 2 hours when we were the very first appt. Also we made an appt online and when we got there the day of the appt they told us they were booked already and couldn't honor the online confirmation. Then a few days later the ford department called me and said I missed my appt. Meanwhile I have a dodge... the experience shouldn't be this bad at all it almost makes me want to just pay to go somewhere else and definitely makes me not want to do business at all with them which is unfortunate.