Good luxury hotel, on the other hand there is noth...

Good luxury hotel, on the other hand there is nothing to welcome and for that you have to enter the restaurant (with very high prices). We arrived at 11 and had to wait until 2 to be able to move to the room. We slept 2 nights and the night before leaving (I guess it would be clean) when I saw my suitcase was broken by the material inside, as if he had been kicked. I did not want to claim anything because they do not know anything about Spanish and I would argue for Nothing. For everything else good.