Felecia Warren

Review of Crowne Plaza St. Louis Downtow...

I selected this hotel because its ratings are 4.8 ...

I selected this hotel because its ratings are 4.8 . I did not have that experience at all.. while the staff was professional and kind the Hotel itself could use some much needed TLC .. The towel rack fell out of the wall.. the room was dusty and just wiped over .. the elevators are dirty and could use a make over .. Rusty fixture do not give a 4 star look! Not pleased and this was EXPENSIVE... DO NOT Recommend!