Louella Doll Review of Tague Lumber Inc.
It s the weirdest Company to do business with. I w...
It s the weirdest Company to do business with. I went there cause I specifically saw them listed as one of the distributors of the Jeld-Wen doors. Here s my experience with them. First they try very hard to sell you another brand of their choice. Like really hard. Then if you insist long enough, you ll get what you want. The transaction process is smooth - they take your money and promise to deliver on x date. So when x date comes around and you realize that (1) the order is late, (2) they did not call to provide a status update- you begin to wonder if the Company will provide some sort of rebate for the lost time and for not honoring their portion of the contract. To your surprise, the answer will be a straight NO and no apology is offered. Furthermore, after waiting for more than 30 days for your order to arrive, they will make you wait some more and say I m going to see when my guys are available to deliver your door. It could be tomorrow or next week. And finally, they will refer you to a very, small clause in the contract that says this is just an estimate. Meaning, they make sure to cover their @ss while screwing you up in the process. Well I have some news to the owners and management of Tague Lumber. Guess what happens when you do your customers like that? They will never do business with you again AND you will miss out on new business because they will not refer their families or friends to you. Congratulations on securing that short-term loot.
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