Blew a tire on the way to.. Spent close to 700 on ...

Blew a tire on the way to.. Spent close to 700 on road call to get fixed up to get the load delivered.... To finf out there's no longer an 80$ late fee its a 60$/hr late fee... So there's another 240$ .... And the guy justifies it by sayin "well thats what they charge us gor detention after 2 hours" ok? Did i hold up your employees? Did you have to call others in? Were you financially stressed or put out? Did you have people or customers wauting? The answer was NO and where was my 2 hour grace period? We give two and you give 0.... Wont be back thats for sure ... Do you not realize that comes out of my ass not the big companies?