Today, 12/21/18, I called Jeff Thompson, of Harvey...

Today, 12/21/18, I called Jeff Thompson, of Harvey s on his cell phone to ask about getting one of our new windows repaired. It was a small issue and not urgent.

He happened to be in a neighboring time, and without hesitation, he offered to come by and take a look. Within one hour, Jeff was here and repaired our window!! On the Friday before Christmas when most people are already gone for the holiday, Jeff literally went out of his way to help us.

This is simply just phenomenal example of high level customer service and a testament to what a true professional Jeff Thompson is. I am writing this review today because, if Jeff is willing to go above and beyond for us, then I would be remiss if I did not recognize his fantastic work.

We had every window in our house replaced with new construction Harvey windows. What Jeff did for us today solidifies that we made the right choice for windows. He is the consummate professional and his work ethic and workmanship are impeccable.