Our stay ended up decent enough, but initial impre...

Our stay ended up decent enough, but initial impression wasn't positive. Upon check-in, which took longer than I'd have expected (under staffed), we went to our room to order room service about 8:30pm. We got to our room, and looked in the hotel registry to find the menu, and it was missing - so we had to walk back to the front desk (5min walk) to get a menu. When we got there, had to wait 2 mins for someone to appear at the desk, but they were very helpful. At that point we decided instead to go to the bar to order dinner... It wasn't too busy, but after sitting at a table and waiting for about 15-20mins to just get a menu, we gave up and walked back to the room to try room service. At this point it's nearly 9:15pm, and room service I'm told closes at 10pm, so, i call room service. Sadly, it goes straight to a voice mail, saying the staff and busy and to leave a message and they'll call back. I leave a detailed message, and hang up to await their callback. After waiting 10mins, we called it quits and went to Wendy's down the street to get food. Not what we had hoped for on our childless night away. After that, though, everything was fine- from the quietness and comfy bed. All in all, I'd say it could have been a 4 star getaway if things went better.