Mike Sabourin

Review of Carat New York

I recently found myself without a watch because of...

I recently found myself without a watch because of a theft and needed something to replace it. I researched and researched and found the brand that appealed to me the most. My online quest immediately brought me to a renowned gray-market dealer with obvious deep advertising pockets and offering amazing discounts, but without manufacturers' warranties. Long story short, I was very apprehensive about having to rely on this company's documented and dubious service history should something be amiss so I sought to find an authorized dealer willing to discount the product reasonably with the understanding that a manufacturer's warranty is worth a premium. In a matter of a 1/2 hour after my initial inquiry, Derek contacted me and without any hassles, confusion or misunderstandings, Carat & Co. agreed to the reasonable price I proposed. I'm happy, they're happy and kudos definitely go to Derek and Allen for making happen, one of the smoothest transactions that I've ever been involved with. I could go on but suffice to say: a BIG thank you to Carat & Co. for a truly satisfying online purchase experience.