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Stephen Pemberton

3 years ago

Just didn't go soo well, when we first got here th...

Just didn't go soo well, when we first got here the room we were assigned was already occupied,by someone else, which we found out when we entered the room. The staff quickly switched us rooms and gave us certificates to get the continental breakfast free (continental breakfast is different from the breakfast buffet and you can upgrade to the breakfast buffet for an extra $4 per person) . Our room does not feature a sleep number bed as advertised on the Radisson website. Our air conditioner also did not work and was not replaced. They offered for us to switch rooms at 10 at night. The staff gave us free upgrade to the breakfast buffet to compensate for the air conditioner not working. As a forewarning the room also does not have a fridge or microwave. Overall the staff was very friendly our visit just didn't go too well.

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