Some of the staff have a terrible bedside manner. ...

Some of the staff have a terrible bedside manner. My mom had an appointment there today to get some kind of test done. Whoever scheduled the appt forgot to mention that she was supposed to fast. So when she got there,asked her how long it had been since she had eaten or drank anything. She explained that nobody had told her not to, and the lady essentially called her a liar, and my sister a liar, because my sister was the one who actually made the appt.