This review is based on our experience with Rick N...

This review is based on our experience with Rick Nelson, the buyer of used cars at Lynnwood Honda. We were very turned off by Rick's heavy-handed pressure sales tactics. In sum, he attempted to pressure us into selling our vehicle for less than the price we'd already told him we wanted, he told us there was zero chance we could sell the vehicle at that price, and then we did sell the car at that the price we wanted three days later to a different dealership. Consider selling your used car to a different dealership.

We purchased a new car and decided to sell our two year old Honda CR-V. We had received numerous flyers from dealerships offering to purchase this vehicle and we knew it was in-demand. Before contacting anyone, I researched the trade-in prices for the vehicle and determined the price at which we wanted to sell the car. I then contacted Lynnwood Honda and was referred to Rick Nelson. I gave him all of the information for the car, disclosed a scratch to the front bumper, and told him the price at which we wanted to sell the vehicle. I told him that if Lynnwood Honda could meet that price then I wouldn't bother shopping the car around to other dealerships and would just sell to them. He said he thought he could make that price work and he gave us a window of time to come in. Right before leaving, we called to tell him that we were headed in and he then says he now has an appointment so we need to rush in. When we arrive, he pointed out the scratch that I'd already disclosed and also found a horizontal dent to one of the wheel panels that we actually weren't aware of, but was very minor. We headed inside and sat down with him, which was when the hard sell began. We were immediately put off by the combative nature of the conversation from the get-go - his demeanor entirely changed when we sat down. He told us that the most he could offer was $450 below the price we wanted to sell at, claiming it would cost $450 for the dealership to repair the damage. We said no. He then complained that he'd already done all of the paperwork and we just needed to sign - he also kept mentioning that he only had a few minutes before his appointment and we needed to decide right then. He said that we would never be able to get the price that we wanted from any dealership, that the price he was offering was the best we'd be able to get, and that if we didn't take the price right then before his appointment, that that price would no longer be on the table. We were really turned off with the sales tactics, said no, and that we were disappointed considering we'd told him upfront exactly what we were looking for and had disclosed all damage aside from the minor dent. We left. After, we shopped the car around to a few different dealerships in the area, had multiple interested dealerships, and sold the car at the price we wanted three days later.