Nick

Review of Quest Trade

Have been waiting over 1 month for my account to b...

Have been waiting over 1 month for my account to be activated. Was told everytime that itwould be just another day until they made me wait so long that I missed out on what I initially wanted to trade for. They also have had my funds frozen in the not activated account which I have no way of withdrawing. Calling customer service means waiting atleast 2hrs on hold (no lie that is a conservative estimate) to find out they cannot help. Questrade is a terrible platform and will use "current market condition" as an excuse for poor customer support, long wait times, funds being frozen indefinitely, and the 4 week and counting wait for account activation. Wealthsimple had me trading within 3 days. Pathetic.