St Micheals Toronto Emergency Triage is one of the...

St Micheals Toronto Emergency Triage is one of the worst places to find oneself when you are sick and in need of help.

We were repeatedly asked by the triage receptionist, 'Do you want to see a doctor 'YES OR NO' ? 'YES OR NO'
Not one of those people we tried to talk to in triage in order to figure out if we were in the right location bothered to even read the referral given by our Ophthalmologist to see a specialist at the retina clinic for a detached retina.
We were lucky that the specialist's secretary called to ascertain if we were on our way,
None of the Triage staff could be bothered to take a look at this referral though we repeatedly tried to show it to them and explain the situation to them.


Maybe think outside the BOX once in a while and learn the fine art of listening to the concern first prior to triaging patients.