worst customer service - never using them again! ...

worst customer service - never using them again! after I put in my credit card information, I realized that the ticket had an additional shuttle on it that I didn't want and highlighted my cc number and hit delete. only to find out later that they charged my pay pal account - which wasn't even the information I put in - for the $600 ticket. evidentially you don't have to hit "buy now" - just any key will do. I went on to purchase from Vivid Seats and then found that they charged my account - told them immeadiately, worst customer service I have ever experienced. was told it was escalated to corporate, only to call again today to find out they never sent it to corporate - really terrible customer service! terrible website - go to Vivid Seats for tickets. and I would give them no stars at all except you cant post without giving one - so not right, all of it! our bank is going to recoup the fee for us