This review is for the body shop. Last summer had ...

This review is for the body shop. Last summer had my car hit in a grocery store parking lot. State Farm recommended I take it to Andy Shaw. I did. They fixed it. I had to take it back a week later to fix a driving light they had installed wrong. No apology, just the vibe that they were annoyed I brought it back. Then recently I hit an animal one night and did damage to my car. Again State Farm recommended Andy Shaw. So I took it there again. 6 weeks later it's still there. I called 7 times to find out the status. 5 times I got voice mail and left a message for a call back, never got a call back. The other two times I talked to the receptionist and I was told she would have Danny call me back. No one called me back. My wife called numerous times with the same outcome. Finally my wife called State Farm and told them of our situation. So State Farm called Andy Shaw and shortly after that Danny called my wife back and said the car was in the paint shop and would be ready next week. I understand problems arise. But come on at least let the customer know what's going on. Horrible customer service. UPDATE: My wife was told last Friday my car would be ready Monday(today). We waited till 4pm or so till my wife called the body shop. No answer (got voice mail) left a message and no call back. Will have State Farm call tomorrow.