Received a dozen cupcakes Friday evening. Refrige...

Received a dozen cupcakes Friday evening. Refrigerated them as they came with an ice pack. We had two Sunday for desert. They were the worst I have tasted ever. The cake was crumbly and dry and the icing like a brick of butter. Mine had red hot candy dits and a layer of chocolate and vanilla cake. Like I said, the cake just crumbled. No real taste. Very disappointing. Will leave them out of the fridge overnight and give them one last shot tomorrow. Can t see how that will help but very disappointed.