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Trevor Hawkins

3 years ago

Be prepared for a good ol' bait and switch.

Be prepared for a good ol' bait and switch.

We bought our first car here (which we love) but went through an awful experience to buy it. While the salesman was nice, his boss and the finance manager were awful. First, after we finally settled on a price, we come to find in the finance office that, even though we wanted a 60 month loan, they increased it to 72 months so they could meet the monthly amount we wanted (all without telling us). Second, the dealer fees are outrageous; in fact, the amount that the car was sold to us was over $1000 more than the price online because they said that price was "an internet special and was for cash only." Wow, that would have been nice to know while we were negotiating the deal! Third, it took us over three hours to close the deal because we had to wait for the finance manager. So ridiculous. The experience was so terrible that I cannot believe people deal with this all the time in order to buy a car.

I will never buy another car from Tim Dahle Nissan again. I doubt that I will ever buy a car from a dealership again because of how bad this experience was.

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