I had a very important shipment coming in to keep ...

I had a very important shipment coming in to keep my new home construction on track. It was 1711 pounds and they wanted to bring it on a semi truck that weighed 16 tons empty. So Vicky at extension #270 calls me to schedule for the next Tuesday but she said let me know if their are any weight limited roads to get to my address. In the mean time another scheduler at extension #383 calls and wants to schedule a delivery as well. I say, they are already coming on Tuesday so just put it on that truck. I called Vicky on Monday to let her know that the sign for the road states 10 tons but that the local authorities had no problem with a one time delivery. She said that was a problem and I said put it on a smaller truck or find a different route that does not have a weight restriction.

They are a trucking company, am I supposed to do their job and my job? I was already paying more than $1000 to get this cargo from Foxborough, MA, and now it is sitting in Milwaukee while I am needing it.
Just a side note - the weight restriction was only for a quarter mile until you crossed into the next county where all the roads are Class B. So as long as they stayed in Dane county and came in from the south there would have been no issues. Why don't they know this?

Fast forward to Tuesday when I get a call from their semi driver Bill. He says he is in the area but he can't go down the road because their is a 10 ton weight restriction. I said I would meet him in town. While I'm waiting for him I call Dave the town patrolman and discuss my options. He goes over a route that would take us back south several miles and cut back on Class B roads so as to avoid the 1/4 mile of weight restricted road.

I talk Bill into following me to the job site on the Class B roads and when we get there he opens up the back of the truck and gives me a 10 pound package. This is the package that the scheduler at ext. #383 had added to my 1711# cargo. Vicky at ext. #270 had cancelled my delivery so I still don't have my cargo. Now I have an email in my inbox from the sender telling me that there is a $199.80 up-charge for delivery in a smaller truck because of stupid Vicky. I tell them to send the bill to stupid Vicky.