I am extremely disappointed with my service here. ...

I am extremely disappointed with my service here. Spent $1300 here on a brand new pc. When i received it after a week and half delivery time I set it all up and it didn't turn on. I thought, simple error. I'll call the tech support and sort it out. After being in the phone to tech support for 40 minutes my issue was not resolved and I was forced to send it back to them. After 2 weeks of waiting AGAIN they sent it back to me, so I plugged it, and tried to turn it on again. Once again it didn't turn on, I received it on Sunday so I have to wait another day just to call tech support to sort this issue out. Extremely poor service. Will be asking for a full refund if it doesn't work