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Went to buy new RV and things went smoothly, we fo...

Went to buy new RV and things went smoothly, we found a model that fit all of our needs, a Forrest River Vibe, and we were so excited! Signed papers and had it delivered to RV park and after that from day one the NIGHTMARE began. We locked our doors for the first time as I was rushed to hospital and upon our return our keys would not let us back in and I was severely sick and called DeMontrond to get some assistance and I was told by Manager Marshall that it was not their problem, he also had the worst attitude and demeanor! This man has no business being in any management position or for that matter communicating with clients!! He should be washing RV''s....but that's not where the nightmare ends, we noticed blinds were all kinked, hole in door, screen door was broken, when I opened shower the glass door fell off, floor heater covers were not even nailed correctly, infact nails in most of the RV don't even fit holes, panel missing in back room, some speakers indoor and outdoor do not work, toilet paper holder was not even screwed into wall with correct screws so it just fell off when I went to put roll in it, the list goes on and on...AND THIS WAS SUPPOSE TO BE BRAND NEW!! It's almost as if a class of kindergarteners put it together! They came out and fixed a few things and then gave us the run around about the rest...the management is HORRIBLE!! DeMontrond needs to come in and clean house! I own 2 businesses and I would never let my upper management treat my clients like this! Just look at the reviews, that should tell you this place SUCKS! after getting run around from most management on the rest of stuff they finally pawned us off to Forrest River and that has been an utter nightmare aswell. Although they did refund me the $80 I had to get locksmith to let us in RV, they are still trying to avoid our situation. Well after numerous phone calls they agree to have me bring it in to be looked at which is a complete inconvenience bc I don't live in town and it was delivered I would have to get hotel room and board my dogs... Well lord and behold I happend to be washing my jeep tires and something caught my eye from under RV...the whole undercarriage was hanging down almost to ground exposing all the wires and electrical lines etc. I called Forrest River and DeMontrond and left messages with Jeanie (at DeMontrond) with no return phone call...Judd (at Forrest River) with no return call explaining we had several guys come out to get a quote to haul to dealership and not any of them would touch this situation as they would be liable for undercarriage completely tearing off and wiring falling out and causing more damage. I was told it's not towable...If DeMontrond or Forrest River thinks I am going to go away they are SADLY MISTAKEN!! They better be prepared for the Better Business Bureau aswell as my local television station that does buyer beware on businesses (Emily Aikin) There 6-7 months of treating me like crap is OVER! My patience has ran its course with them! and the most important sign I should have noticed was the unit we looked at the outdoor storage ran all the way through and the outdoor kitchen pulled out and upon delivery we noticed this unit did not. That should have been a green light! This unit is clearly used or just a POS! I want to thank George at DeMontrond for coming out and replacing blinds, new door and screen door, putting glass shower door back on and toilet paper holder back on wall with correct screws...he could not do the array of stuff yet to be done. We bought this for our retirement years and as it's going this hunk of junk will not even make it til then! OH AND INCASE SOMEONE MISSED IT....THIS IS SUPPOSE TO BE BRAND NEW. I plan on taking this to social media aswell as BBB, consumer buyers , my local television until my voice is heard! GOOD LUCK TO ANYONE THAT HAS A DREAM OF AN RV BOUGHT FROM HERE BECAUSE IT COULD TURN OUT TO BE YOUR WORST NIGHTMARE! I hated I had to give them 1 star but I had no choice, they didn't deserve that 1 star!

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