ash j

Review of BMW Toronto

I thought town and country was bad. But these guys...

I thought town and country was bad. But these guys just surpassed them! One of the worst dealerships in the GTA from sales to service. No one in that dealership has any knowledge of what s going on expect for the manager Mark he is the only one that cares for there customers it seems like. Not only do they damage your car when you drop it off for service but they don t even fess up to it!!! They keep you waiting 6months for parts and don t even call you when it comes in you have to call them yourself to follow up. My car had 13 work orders for the same problem and they still couldn t fix it, they told me to buy another one with a discounted rate(was stupid enough to fall for that cause I still have the same problem???) Why and how are you still operating.

Save yourself the headache and don t purchase your vehicle from here.