Miranda Adkins

Review of The Henley Park Hotel & The Mo...

Terrible. After choosing this place for a spontane...

Terrible. After choosing this place for a spontaneous visit to DC, we went to dinner, came back, then we were talking in the bathroom and shower while we were getting ready for bed. The front desk called the police on us for a noise complaint; we only heard the phone ring once. To boot, someone had gone through our dirty laundry and bags while we were in the shower (what in the actual #$!!... And I don't often even imply expletives in any public writing). I have never experienced anything like this before, in any customer service experience, and I hope to never again. I felt unsafe and disrespected. Luckily for us, metro police escorted us to another hotel safely and without incident, but this was all terribly unnecessary and ridiculous. If the noise barrier between the walls is so thin for a "completely renovated" hotel, they should make that explicitly clear to guests upon checking in.
Other lowlights:
-The door between our room and the next room was unlockable from either side.
-The bathroom didn't have a fan, which can be gross for a romantic getaway.