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Review of Tekline

3 years ago

I had my metal roof and new gutters installed in J...

I had my metal roof and new gutters installed in July 2018 and overall I am still happy with having it. The workmanship and installation for the roof was superb and the work crew were very professional yet courteous; unfortunately I can't say the same for the new gutters. Six months after the installation, we had the massive winter storm and the gutter at the front of the house fell onto the front lawn while the back gutters were all drooping down. I spoke with Greg the sales person and he was going to do me a "favor" by reaching out to the gutter folks to get me a reduced price for replacement! I felt there should have been warranty since it has only been six months! I spoke with Scott, the manager and he was willing to have the front gutters replaced and back gutters repaired for me. I learned that snow will slide down a metal roof quickly hence the weight will bring down the gutters. If I would have known this I would have thought twice about getting a metal roof OR alternative is not to install gutters. Roofing service is superb with Tekline but my follow on experience with Greg wasn't as stellar as he apparently complained to Scott that I was shouting at him during repeated poor cell reception and dropped calls.

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