I had only few loose spokes on my wheel and I want...

I had only few loose spokes on my wheel and I wanted to buy spoke key, unfortunately you didn't had one. So I've only asked to tighten the spokes up, so it would take literally a minute or two to do it ,but instead you were explaining to me for few minutes why you can't do it , I understand that you are busy and all and I arrived 25min before closing , but come on, two minute job!!! Aston hill bike park is only 6min away, so it's great location if you need any spares or quick fix, but I won't be coming back, because I left with disappointment. I went to other local bike shop, bought a spoke key and fixed my wheel under a minute. Maybe you guys are doing a good job on a daily basis and you are passionate about it, but not in my experience, sorry.