My daughter and her fiance were looking for venues...

My daughter and her fiance were looking for venues for their wedding, but sadly they talked over the phone with guy named Anthony, who for my taste is rude and no customer service skills whatsoever, he was very dismissive about their questions and concerns, sayin that only 20% does not like the place just because they looked at details too much. Sadly because your venue was on the top of our list, we were disheartened. the place is beautiful, but as a customer we want to be appreciated and have a more professional outlook on how to plan the wedding.